REFUND POLICY

If you have any further questions, please don’t hesitate to contact us by phone, email or chat

COMMITED TO CUSTOMER SERVICE

Skipr is committed to providing our customers with the highest level of after sale service. We believe it is our duty as third party agents to provide our customers with the best quality of service available at the most competitive prices.

REFUND & CANCELLATION POLICY

You will be entitled to a full refund if you, the customer, cancel your order by contacting Skipr no less than 5 full business days prior to delivery. If you cancel between 3 and 5 full business days prior to delivery, you will receive a refund, minus a 10% cancellation fee. If you cancel less than 3 full business days prior to delivery, we unfortunately cannot guarantee a refund.

Cancellations must be made either via email [email protected] or by phoning +61 413 189 076. A cancellation confirmation number will be provided to you once complete.

You will also be entitled to a full refund in the unlikely event of a non-delivery of your bin. This does not include preferred delivery times within that day, only non-delivery. Should the service provider reschedule the delivery or collection of a bin, the above is null and void.

Please contact Skipr immediately with any issues regarding delivery to avoid cancellation fees.

Refunds will only be made payable to the credit card on which the original purchase was made. Refunds will be made within 3 business days from the date of cancellation.

For full terms and conditions please visit www.skipr.com.au/terms

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