FREQUENTLY ASKED QUESTIONS

If you have any further questions, please don’t hesitate to contact us by phone, email or chat

EXPERIENCE MATTERS

Our team have many years of experience in the waste management and resource recovery industry. Below are some answers to common questions, but we are more than happy to speak you about your specific needs.

WHICH WASTE TYPE SHOULD I SELECT?
Failing to use the bin correctly may incur additional charges from the supplier. If you are unsure if your waste can be put in the bin or need more information on waste classifications please contact us first. We are more than happy to provide some advice. Click here to learn more.
CAN I BOOK A SKIP TO BE DELIVERED SAME DAY?

Yes you can. Unfortunately you won’t be able to book online. Give us a call and we will work with our suppliers to get you a skip ASAP. Our cut-off for same day delivery is generally 9.30am.

WHAT HAPPENS TO THE WASTE?

We care about the environment, so we only work with reputable skip operators. After the waste is picked up, it is sent to sorting facilities which will do their best to recover any usable resources. After that, the recovered resources are recycled and the remaining material is sent to the most appropriate waste facility. Find out more here.

WHERE DO YOU CURRENTLY OPERATE?

We operate throughout the Sydney Metropolitan area. For more information,  please check out our coverage areas page here.

WHAT ARE YOUR TERMS & CONDITIONS?

You can view our terms and conditions at any time at skipr.com.au/terms

I'M A SKIP OPERATOR. HOW DO I JOIN SKIPR?

We are bringing on new partners all the time, and would love to hear from you. Please get in contact with us via chat, phone or email.

WHAT IS YOUR REFUND POLICY?

You can view our refund policy at any time at skipr.com.au/refund

WHAT IS YOUR PRIVACY POLICY?

You can view our privacy policy at any time at skipr.com.au/privacy

HOW DO YOU PROCESS YOUR PAYMENTS?

We process our payments securely online via our payments provider Stripe. Find out more here.

WHY ARE YOUR PRICES SO LOW?
We work with Sydney’s top providers to utilise their excess stock. Find out more¬†here.

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